1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by [Techmango] (“Company”, “we”, “our”, or “us”), an information technology consulting and services company. By engaging our services, you (“Client”, “you”, or “your”) agree to comply with and be bound by these Terms.

2. Services Description

The Company provides IT consulting and related services as specified in separate service agreements or statements of work. These services may include but are not limited to: software development, IT infrastructure management, digital transformation consulting, cybersecurity services, cloud computing solutions and technical support.

3. Service Engagement

3.1. All services will be detailed in a separate service agreement or statement of work that outlines specific deliverables, timelines and payment terms.

3.2. Any modifications to the scope of services must be agreed upon in writing by both parties.

4. Client Responsibilities

4.1. You agree to provide timely and accurate information necessary for the Company to perform its services.

4.2. You will designate a primary contact person with authority to make decisions regarding the services.

4.3. You will provide access to relevant systems, data, and facilities as reasonably required for service delivery.

4.4. You are responsible for implementing appropriate security measures to protect your systems and data.

5. Intellectual Property

5.1. All pre-existing intellectual property of each party remains the sole property of that party.

5.2. Unless otherwise specified in a service agreement, intellectual property created specifically for the Client during the provision of services will be transferred to the Client upon full payment.

5.3. The Company retains ownership of all methodologies, processes, tools, and knowledge used in providing services.

6. Confidentiality

6.1. Both parties agree to maintain the confidentiality of all proprietary information shared during the engagement.

6.2. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

6.3. These confidentiality obligations survive the termination of services.

7. Payment Terms

7.1. Fees for services are as specified in the applicable service agreement.

7.2. Invoices are due within 30 days of issuance unless otherwise specified.

7.3. Late payments may accrue interest at the rate of 1.5% per month.

7.4. The Company reserves the right to suspend services for accounts that are past due.

8. Warranties and Liability

8.1. The Company warrants that services will be performed in a professional manner consistent with industry standards.

8.2. THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8.3. The Company’s liability shall be limited to the amount paid by the Client for the specific services giving rise to the claim.

8.4. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

9. Term and Termination

9.1. These Terms remain in effect for the duration of service provision.

9.2. Either party may terminate services as specified in the applicable service agreement.

9.3. Upon termination, all outstanding fees become immediately due.

10. Dispute Resolution

10.1. Any disputes shall first be addressed through good-faith negotiation between the parties.

10.2. If resolution cannot be reached through negotiation, disputes shall be resolved through binding arbitration in [Jurisdiction].

11. Force Majeure

The Company shall not be liable for failures or delays resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, labor disputes, or internet service provider failures.

12. Compliance with Laws

Both parties agree to comply with all applicable laws and regulations in the performance of their obligations.

13. Non-Solicitation

During the term of services and for one year thereafter, the Client shall not directly or indirectly solicit or hire Company employees who were involved in providing services to the Client.

14. Entire Agreement

These Terms, together with any applicable service agreement, constitute the entire agreement between the parties regarding the subject matter herein.

15. Modifications

15.1. The Company reserves the right to modify these Terms at any time.

15.2. Modified Terms will be posted on the Company website and are effective upon posting.

15.3. Your continued use of services following modifications constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms, please contact us at [business@techmango.net].