About Client
A leading Global Logistics organization sought to streamline its Supplier Payment Clearance Process, which was heavily reliant on manual efforts. The manual comparison of ERP data with supplier-shared invoices led to inefficiencies, errors and prolonged payment cycles, impacting overall business operations and supplier relationships.
Challenge
- Manual Invoice Comparison: The process of identifying settled and pending invoices was time-consuming and prone to errors
- Discrepancy Resolution: Addressing discrepancies in invoices required significant manual intervention, delaying final processing
- Communication Inefficiencies: Sending tailored emails with final invoice copies and observations to suppliers involved additional manual effort, further slowing down payment cycles